Hospitality Employee Scheduling

Every Guest Deserves a Fully-Staffed Experience.

Timecroft is the all-in-one employee scheduling platform for hotels and resorts. Ensure every department — from front desk to housekeeping — is perfectly staffed, every single shift.

Hotel lobby
Professional hotel staff
Luxury hotel staff providing service
Hospitality background

70%

Reduction in scheduling time

35%

Lower overtime costs

< 10 min

To cover a no-show

4.8★

Average guest satisfaction lift

Built for Premium Service

Don't let back-office scheduling friction compromise your guest's experience.

Seamless Coverage

The 6 AM call-out, solved.

When a housekeeper or concierge calls out, manual phone trees are a disaster. Broadcast open shifts instantly so your guest service never skips a beat.

  • Instant mobile broadcast to all eligible staff
  • 1-tap shift claiming for employees
Hotel front desk staff
Guest-Safe Swaps

No-friction staff trading.

Informal shift trading leads to missing staff and confused guests. Centralize all swaps with manager guardrails and instant schedule synchronization.

  • Peer-to-peer trading with manager approval
  • Audit trail for all schedule changes
Housekeeping staff coordinating
Margin Protection

Master your labor-to-occupancy.

Overstaffing on low-occupancy nights erodes profits. Match your roster precisely to guest volumes and event calendars to protect your margins.

  • Real-time labor cost projections
  • Custom templates for high/low seasons
Resort staff coordinating
Healthy Culture

Eliminate burnout & turnover.

Unfair scheduling is the #1 cause of hospitality turnover. Give staff control over their availability and ensure fair shift distribution across your team.

  • Self-serve availability management
  • Fair-distribution rules for holidays
Smiling hotel staff

Every Feature Hospitality Needs

From boutique B&Bs to full-service resorts — Timecroft scales with your property.

TodayMar 16 – Mar 22, 2025
Team View1 Week
Employee
Sun
Mar 16
Mon
Mar 17
Tue
Mar 18
Wed
Mar 19
Thu
Mar 20
Fri
Mar 21
Sat
Mar 22
Carlos M.
7a–3p
7a–3p
7a–3p
7a–3p
Lisa P.
3p–11p
3p–11p
3p–11p
3p–11p
Maria S.
7a–3p
7a–3p
7a–3p
7a–3p
Daniel R.
3p–11p
3p–11p
3p–11p
Open
7a–3p
7a–3p

Position-Based Scheduling

Manage front desk, housekeeping, F&B, and maintenance from a single scheduling view with role-based organization.

TodayMar 16 – Mar 22
Available Unavailable
Employee
Sun
Mar 16
Mon
Mar 17
Tue
Mar 18
Wed
Mar 19
Thu
Mar 20
Fri
Mar 21
Sat
Mar 22
Carlos M.
Lisa P.
Maria S.

Live Staff Availability

Housekeeping and front desk staff update their availability from anywhere, giving you a live view of who can work.

Requests

Shift swaps & time off

Carlos M.Lisa P.

AM Housekeeping ⇆ PM Housekeeping

Maria S.

Mar 22 – Mar 23 · PTO

Approved

Daniel R.Carlos M.

Graveyard ⇆ Swing Shift

1-Tap Shift Swaps

Enable easy shift swaps between eligible staff members. Manager approval automatically updates the master roster.

Timesheets

Weekly pay period.

Mar 17 – Mar 23, 2025
EmployeeStatusRegularPTOTotalEst. Pay
Carlos M.APPROVED40h0h40h$560.00Review
Lisa P.SUBMITTED36h4h40h$540.00Review
Maria S.SUBMITTED32h0h32h$480.00Review
Daniel R.DRAFT38h0h38h$532.00Review

Easy Shift Swapping

Staff request and trade shifts through the app. Managers approve with one tap and the schedule updates automatically.

Certification Tracking

Link required certifications to specialized roles and get alerts during scheduling to ensure only qualified staff are assigned.

Life Before vs. After Timecroft

Shift from reactive fire-fighting to proactive guest service excellence.

Traditional Methods

The Cost of Inefficiency

  • Housekeeping supervisor spends 2 hours daily coordinating room assignments

  • Front desk no-shows discovered only when the next shift arrives

  • Seasonal staff added to a separate spreadsheet nobody remembers to check

  • Overtime costs discovered after payroll closes each period

  • Banquet event staffing requires frantic group texts the night before

The Timecroft Way

The Modern Standard

  • All departments visible in one schedule — gaps spotted and filled instantly

  • Open shifts broadcast instantly and claimed in minutes

  • Seasonal and permanent staff managed in a single system

  • Real-time overtime alerts prevent budget overruns before they happen

  • Event staffing published days in advance with automatic notifications

Join 2,500+ businesses that have made the switch.

Built for Every Property Type

From boutique B&Bs to full-service resorts — Timecroft scales with your property.

Full-Service Hotels

Coordinate housekeeping, front desk, F&B, maintenance, and concierge services across multiple floors and shifts.

Resorts & Spas

Manage pool staff, spa therapists, activity coordinators, and seasonal entertainment teams all in one place.

Boutique Hotels & B&Bs

Small team, big expectations. Schedule your crew with precision and empower them to self-manage swaps.

Event Venues

Staff up for weddings, conferences, and galas on demand. Post event shifts and watch them fill instantly.

Hotel Restaurants & Bars

Separate BOH and FOH scheduling within your outlets — integrated with your hotel-wide view.

Campgrounds & Outdoor

Handle seasonal ranger staff, activity guides, and maintenance crews with fluctuating schedules.

Calculate Your ROI

See how much time and money Timecroft saves your business at scale.

25Employees
5255075100

"The administrative overhead per employee drops significantly as your team grows with automated scheduling."

Time Reclaimed

50 hrs/mo

Saved in manual scheduling admin

Monthly Value

$2,775

Reduced OT & admin labor costs

Total Annual Savings

$33,300

12.0x Est. ROI

*Estimates based on average industry labor costs ($28/hr manager rate) and a typical 55% reduction in unplanned overtime and administrative scheduling hours.

Trusted by Hospitality Professionals

"We used to spend hours every week coordinating housekeeping and front desk schedules. Timecroft cut that down to 30 minutes and our guest satisfaction scores went up noticeably."

Rachel D.

General Manager, 120-Room Boutique Hotel

"Managing 200+ seasonal and permanent staff across 8 departments was a nightmare. Timecroft gave us one view of everything. Overtime dropped 35% in the first quarter."

Michael S.

Operations Director, Resort & Spa

"Banquet staffing used to be chaos — group texts, no-shows, last-minute scrambles. Now I post the event shifts and they're claimed within the hour. Total game-changer."

Lisa P.

Events Coordinator, Conference Hotel

Simple, transparent pricing

No hidden fees. No surprise charges. Choose the plan that fits your business needs.

Free Trial

Full access to all Pro features during your 30-day trial.

$0 /mo
  • Smart Scheduling
  • Availability Tracking
  • Shift Swaps & Drops
  • Time-off Requests
  • Shift Templates
Start Free Trial
Most Popular

Pro

Advanced scheduling and team management.

$2 /user/mo
  • Everything in Free Trial
  • Smart Scheduling
  • Shift Swaps & Drops
  • Time-off Requests
  • Shift Templates
Start Free Trial

Premium

Complete suite for complex operations.

$3 /user/mo
  • Everything in Pro
  • Certifications & Compliance
  • Position & Qualifications
  • Timesheets generation
  • Time Entries & Overrides
Start Free Trial

Frequently Asked Questions

What happens when my trial ends?

If you choose not to subscribe after your 30-day free trial, your account will be paused. To continue using Timecroft, simply enter your billing details and select a plan.

Do I need a credit card to sign up?

No, you do not need a credit card to start your 30-day free trial. We want you to fully evaluate our platform without any commitments.

Hospitality establishment background

Deliver five-star service with five-star scheduling.

From check-in to checkout, ensure every department has the right staff at the right time.

No credit card required. Free for up to 10 employees.